Question 1

What is Growth Rocket Hub?

Accepted Answer

Growth Rocket Hub is where you manage the work that follows your website. Enquiries and appointment bookings arrive in the Hub, customer details are saved to your contact book, and you can create quotes and invoices using those records. It also includes help resources and support tickets. The Hub is included in the Growth Rocket package.

Question 2

How does online appointment booking work?

Accepted Answer

Customers book directly through your website. They choose a service, select an available time, enter their details and submit the booking. Your team is automatically notified and the appointment is added to your Growth Rocket Hub for review. The customer receives their appointment details by email. Their information is also saved automatically to your contact book for future follow-up.

Question 3

How does enquiry management work in Growth Rocket?

Accepted Answer

Every enquiry submitted through your website appears in your Growth Rocket Hub with the customer’s details. The customer receives an automatic confirmation and your team is notified. You can search and filter enquiries, add internal notes and update their status as the conversation moves on. You can also export enquiry data to review it outside the Hub or share an overview with your team. This helps you keep track of requests and follow up.

Question 4

How does the Growth Rocket contact book work?

Accepted Answer

The contact book keeps customer details in one place instead of scattered across your phone, email, planner and spreadsheets. When someone sends an enquiry or books an appointment through your website, their information is added to Contacts automatically. You can update details, organise contacts with tags, add internal notes and create new contacts manually, then use those records for quotes and invoices.

Question 5

Can I create and send quotes with Growth Rocket?

Accepted Answer

Yes. In Growth Rocket Hub, you can create professional quotes using saved customer information, your services, prices, notes and terms, then send the completed quote directly to the customer. Because customer details from enquiries and appointments are already in your contact book, you do not have to type them in again. When a quote is accepted, you can convert it into an invoice.

Question 6

Can I turn an accepted quote into an invoice?

Accepted Answer

Yes. When a customer accepts a quote, you can convert it into an invoice in Growth Rocket Hub without entering the same information again. You can then review, download or send the invoice to the customer. This reduces repeated admin and the risk of manual errors between quoting and invoicing. Monthly invoice data can be exported for your accounts.

Question 7

How do the website and Hub work together?

Accepted Answer

Your website brings customers into the Hub. For example, someone sends an enquiry or books an appointment through your site. Their details arrive in Growth Rocket Hub and are saved as a contact. You can use that record to create a quote and, once it is accepted, convert it into an invoice. You use the steps that fit the job, with customer information kept together along the way.

Question 8

Do I still need separate booking, CRM or invoicing software?

Accepted Answer

Growth Rocket Hub brings together tools for online appointment booking, enquiry management, customer contacts, quotes and invoices. Customer details from website enquiries and bookings are saved in your contact book, so you can reuse them without retyping. Whether you need other software depends on your business. The Hub supports everyday customer administration; it does not replace every specialist CRM or accounting system. You can export monthly invoice data for your accountant or bookkeeping.

Question 9

What does SEO-ready mean, and does it guarantee rankings?

Accepted Answer

SEO-ready means your website is built with a mobile-friendly design, clear navigation and a page structure that search engines can crawl and understand. It gives your site a solid technical starting point. It does not guarantee rankings, traffic or leads, because search results also depend on competition, your content, reviews and other factors. Growth Rocket does not promise specific search positions.

Question 10

Can I request changes to my website after launch?

Accepted Answer

Yes. After your website is live, you can ask Growth Rocket for support or changes without having to handle the technical side yourself. Requests are made through the support-ticket system in your Growth Rocket Hub, where you can track progress and see replies in one place. Contact the team to confirm which changes are covered by the package and which would be quoted separately.

Question 11

What support is included with Growth Rocket?

Accepted Answer

Support for your website and Growth Rocket Hub is included in the package. Inside the Hub, you can watch step-by-step video tutorials, browse frequently asked questions or create a support ticket when you need help. Each ticket has a reference so you can track its progress, with replies and updates kept together. If you need changes or additional work, we confirm what is covered and what needs a separate quote.

Question 12

Can I export invoice data for my accountant?

Accepted Answer

Yes. Growth Rocket Hub lets you export monthly invoice data, so you can share it with your accountant or use it in your bookkeeping. Invoices themselves can be reviewed, downloaded or sent to customers from the Hub. The export gives you a monthly overview without copying invoice details by hand from one system to another.

Question 13

Can my website include a blog and image gallery?

Accepted Answer

Yes. Your Growth Rocket website can include a blog and an image gallery. The blog overview page and gallery overview page each count as one of the 8–10 included pages. Individual blog posts and gallery child pages do not count towards that allowance. We build and technically maintain these parts of the site. This page-count rule does not mean ongoing article writing or content creation is included.

Your website and business tools, working as one.

A professional website built for your business.

Let customers book without the back-and-forth.

Keep every customer enquiry moving.

Move smoothly from enquiry to quote and invoice.

Keep customer information organised in one place.

Find help whenever you need it.

One connected workflow for your business.

We take care of the technical side.

Hosting and maintenance

Technical upkeep

Ongoing support

Your questions
answered.

Bring your website and customer management together.