Terms and Conditions

Growth Rocket is a Website-as-a-Service (WaaS) platform. We provide:

• Website design and development
• Hosting and domain management
• Maintenance and content updates
• Backend tools to manage enquiries and bookings

The exact scope of your subscription depends on the plan you choose.

To use Growth Rocket, you must:

• Represent a registered business
• Be authorised to enter into agreements on behalf of that business
• Provide accurate and current information

We reserve the right to refuse service at our discretion.

Plans

We offer fixed annual subscription plans. Plan details and prices are published on our website.

Annual billing

All subscriptions are billed yearly. We do not offer monthly billing.

Renewal

Subscriptions renew automatically each year at the same price, unless cancelled before the renewal date.

No refunds

Because we commit to infrastructure and resources for the full year, we do not offer refunds for unused time.

Price changes

We may update pricing for new customers or future renewals. Existing customers will be notified at least 30 days before any change applies to them.

We aim to deliver your website within approximately 7 working days after we receive all required information from you. Delivery times depend on:

• Speed of content and feedback from your side
• Complexity of requirements
• Availability of third-party services (e.g. domain providers)

We are not liable for delays caused by missing information or third-party issues.

You agree to:

• Provide accurate business information
• Supply content (text, images, logos) you have the right to use
• Respond to requests for input within reasonable time
• Use the service in line with applicable laws

You are responsible for the legality of any content you provide to us.

You may not use Growth Rocket for:

• Illegal activities
• Misleading or fraudulent content
• Adult, hateful, or harmful content
• Spam or unsolicited marketing
• Activity that infringes third-party rights
• Anything that could damage our systems or reputation

We may suspend or terminate service if these rules are broken.

Your content

You keep ownership of all content you provide to us. You grant us a licence to use it only as needed to deliver the service.

Our platform

We retain all rights to our platform, code, design templates, and tools. You receive a licence to use the website we build for you for the duration of your subscription.

After cancellation

If you cancel, you may export your content. We do not transfer ownership of platform code, templates, or backend systems.

We aim to keep your website online at all times. We do not guarantee uninterrupted service. Downtime may occur due to:

• Maintenance
• Third-party provider issues
• Force majeure events

We work to resolve issues quickly when they arise.

We process personal data in line with our Privacy Policy and applicable data protection laws. If you collect personal data through your website, you are the data controller. We act as a data processor on your behalf. A separate Data Processing Agreement is available on request.

Both parties agree to keep non-public business information confidential. This applies during and after the contract period.

To the extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid us in the 12 months before the claim
• We are not liable for lost profits, lost data, or business interruption

Nothing in these Terms limits liability for fraud or for matters that cannot be excluded under applicable law.

You can cancel your subscription at any time before the next renewal date. To cancel:

• Contact us by email
• Provide your business details
• We will confirm cancellation in writing

After cancellation, your service continues until the end of the paid period. The website is then taken offline.

We may suspend or end your service if:

• You break these Terms
• You fail to pay invoices
• You misuse the service
• We are required to do so by law

We will give reasonable notice when possible.

We may update these Terms from time to time. When we do, we update the "Last updated" date and notify you of significant changes. Continued use of the service means you accept the updated Terms.

These Terms are governed by the laws of the Netherlands. Any disputes will be handled by the courts of 's-Gravenhage (The Hague), Netherlands.

For questions about these Terms, contact us:

• Company:Parashift Technologies B.V.
• Address:World Trade Center, Prinses Margrietplantsoen 33, 2595 AM 's-Gravenhage, Netherlands
• Email:sales@getgrowthrocket.com
• Email:support@getgrowthrocket.com
• Phone:+31 85 744 4176